The staff is the most professional I have met super kind and they were able to walk me through a step by step on what my car needed. They got my car in and out in two days. With plactenia super service you really can't get any better than them and I will be a life long customer.
What a wonderful review! Thank you for making us your go-to auto repair team. We’ll see you at the next service visit. 😄👍🏻🚘
This is an update to my previous review. Bob called me to let me know that after my comment about the high price of the parts, they had confirmed that there was an issue with the pricing they had charged me for my car's parts. They refunded me a fair amount. I appreciate that they took my complain seriously and acted accordingly. The job was completed to my satisfaction and the car is running smoothly.
Carlos, according to our analysis, the OEM Hyundai parts we replaced on your vehicle are well within the price range. Once you factor in labor costs, we believe you're getting a great deal that you won't find elsewhere. If you have any further questions about these parts or the completed work, please reach out at (714) 528-1828. We're happy to clarify anything. You're also welcome to revisit our shop if there's anything else you need for your vehicle. -Bob C., Owner
There were some issues on the brake repair. I called and talked to Bob and he apologized and was right to the point to make everything good. They corrected the problem, rechecked the car and I very happy with their work. The are my go to mechanics from now on. Oh, nice waiting are, very comfortable.
Not surfacing your rotors was clearly our mistake, and I apologize on behalf of the team. If you haven't already gotten in touch with us, please do so as soon as possible. Happy to get you taken care of right. -Bob C., Owner
Thank you for the five stars, Linda. 😄👍🏻🚘
Great customer service, and great experience overall!
Thank you so much, Roni, for letting us know we did a good job. 👍🏻😄🚘
Thank you so much for placing your trust in our auto repair team. We hope to provide a 5-star experience next time. :-)
Thanks, Melissa, for coming in to see us. We hope to provide a five star experience next time. 👍🏻😄🚘
Best auto ship I've ever been to!!!
Thank you so much, Christina, for the kind words about our auto repair team. 👍🏻😄🚘
Big thank you to Don for taking care of me and my car. I came here to fix my horn and Don was very transparent about the pricing and what I can expect. The issue turned out to be very minor. He got me a discount but ended up just scratching the whole repair cost and I only paid for the inspection. Thank you for making the process painless. Will be returning.
Thank YOU, Paul, for allowing us the opportunity to serve. Much appreciated.
Thanks, Andrea! 😄👍🏻🚘