Placentia Auto Repair

Really happy with my experience at Super Service! The whole place is clean, modern, and very welcoming. The waiting area is really nice, and you can tell they use modern equipment and take pride in their work. A special thank you to Dmitry, who serviced my car. He was very knowledgeable, professional, and took the time to do everything carefully and correctly. I really appreciated his attention to detail. Everyone I interacted with was friendly and helpful, and I felt the service was reasonably priced as well. I’ll definitely be coming back. Highly recommend Super Service!

Excellent service, easy to book an appointment and people are professional and knowledgeable about the car mechanics

This place was promising at first since Yelp referred me to them. This review goes for my plug in hybrid van. If you have one, please do NOT go here. Let me just say, what was supposed to be a one day diagnostic test, turned into several days. This could be because per David, they have only 1 hybrid/electric tech & 'he had been very busy with other cars'. After a couple of days, I get a call and he tells me that diagnostic still has not finished and they were leaning towards the battery. He tries to upsell me on replacing the battery with a '3 year warranty' and that if I go to the dealership for a recall swap out it would take months to finish. I tell him let me see if it's worth it than spend on a new battery & at the end of the convo he says 'well we don't know for sure if it's the battery' so we'll have to wait after diagnosis'. Why in the heck would you try to sell me a new battery with warranty and tell me you were leaning towards that as the problem and at the end say well we don't know. Red flag !! Following day, he calls me and says good news, it's not the EV battery and it has to do with connection port. Relief, sinks in my head. But David now calls to tell me, since diagnosing is taking more than an hour, we will have to charge you an extra $400+ on top of the $225 for diagnosing exactly what the problem is. So I have to pay more money for the only tech who works with hybrids who is already busy for a total of close to $700 just to pinpoint the problem & not even do the repair. Wth!!!! Double red flag . Here's the kicker, the following day I want my van out of this shady place and will suck up the cost of the diagnostic testing of $225 so I ask for the report. David says to me that they don't have a report and rather a story of what was tested. So I ask him for it and he says that the 1 hybrid specialist tech had to leave on a family emergency. Okay, so David can't pull it up. I don't get it. It's only the tech that did it can. How do I even know diagnostic was even done? After speaking with David, a tech taps David and says 'we CAN'T find the 'story' just drop the diagnostic fee for him'. Triple red flag Apparently if they say a diagnostic test is done,, it's done. No report or anything. Don't you think paying $220 or even more if it takes longer , you can't provide a written report. This review is based on my hybrid van and this place nickels and dimes you left and right. BEWARE. Especially when it comes to diagnostic testing with this place: definitely won't be back.

Great, first experience in a new neighborhood. Highly recommend.

During a moment of stress and uncertainty when your car stops working. I took my car to Placentia Super Service and was helped by Ricky who made the process easy and stress free. He was clear and thorough with explaining diagnostic result and options. I got my car the next day working like new. I was also impressed with the cleanliness of the front desk, not something you usually see.

David and the rest of the team here took such great care of my GLC300. Came in needing a service and had some lights on the dash, they inspected and handled the service/repair swiftly, gave me a full breakdown of cost, they were super accommodating with me and super reasonably priced, saved me a LOT of money versus had I taken it to the dealership and my car is running great! I can feel the difference from before. Will continue to bring my car here and refer anyone I know. Thank you David! I appreciate everything! Definitely felt like I was in good hands.

I came in without an appointment on a Friday afternoon. I waited too long to have my car looked at for some mechanical issues because it’s hard to find a reliable mechanic that can do the quality work, communicate effectively and provide a good value with timing and pricing. It’s usually too risky and time consuming so I avoid it and usually take it to the dealership when needed… ouch $$ I found all of the above wants at Placentia Super Service when my car basically told me I was out of time and couldn’t procrastinate any longer. I called and worked with Joseph who filled me in on everything and worked to get me a loaner when the fix wasn’t going to be done within the few hours I gave them - which I was not surprised. I don’t get work done in my car often because of logistics, but also because it seems mechanics only do brakes or transmissions… or just take forever to get anything else done! I had a great tech and team that worked to solve the problem(s) and got it done in record time by end of day on Monday. I am so grateful and will be back despite them being further away.

Wonderful, friendly staff! Johan and Rey were extremely helpful. Although it took longer to get everything fixed than originally anticipated, they pushed hard and past closing the last day so that I could get my car when I needed it. Thank you!

Their 3 year warranty means jack shi... Took it to them 2025 because of a manifold. When i got my car back, it started heating up (my temp needle would never go above middle) that the needle would bounce up and down. Got it under control until I took it back to them for a busted line. They "fixed" it but the same thing started happening again with the needle. Called them and they wanted to charge me 1200 for them to check that they did their job correctly the first time in 2025 They also charged me to replace and clean my coolant, at least thats what I was told, and nope. They either didnt do it or mixed coolant colors,which is what John the manager said, but then he said they did do a complete cleanse. Take in consideration for my Jeep the color is purple, when I saw my coolant it was orange with oxidation like color. Just because they give you free car washes and shirts doesn't mean they are honest. Video shows dirty rusted coolant. Oh and wait, John wanted me to pay for them to replace my coolant to the original color (purple) because he said they did it the first time. John the manager is a scheming con. Even after speaking with a technician from the Jeep dealership and the tech saying "mixing colors is a big no no, it should only be the purple" john said he doesn't know what he is talking about because John has XX years in the industry. Their response is a lie and disrespectful. They think im jist going to agree with them even after i did my due diligence.