Hello Corey, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience at Placentia Super Service. It's always our goal to provide top-notch service, and we're delighted to know we hit the mark for you. If there's anything else we can do for you in the future, just let us know. Safe travels, and see you next time! Best regards, The Placentia Super Service Team 643 S Melrose St.
Terrible experience from a family member. I would never recommend this place to anyone not even an enemy. These people are crooked. You go in for something small , they’ll keep your car for days then try to add extra fees on top. Extra $$$!
Took 29 days for a door handle! Once they had my car, they tried to run up the bill so they could collect from insurance. They had my car hostage. I was forced to get a loaner vehicle, another charge for insurance. The price jumped from $40 per day to $240. In the end I felt the whole thing was a scam.
Thank you so much for the fantastic 5-star review, Joe! Your kind words truly mean a lot to our team. If you ever need anything else or just want to stop by and say hi, we're here for you. Drive safe and see you again soon!
Amazing experience from start to finish! I was having battery issues and Paul was able to see us right away. Not only did he evaluate and provide all services necessary on my vehicle, he did so with excellent customer service and very quick turnaround. Thank you!
Hi Kristy, We're thrilled to hear about your amazing experience with us! It's great to know that Paul could assist you promptly and ensure everything went smoothly with your vehicle. We pride ourselves on delivering excellent service and quick turnarounds, and your feedback lets us know we're on the right track. Thanks for choosing Placentia Super Service, and feel free to reach out anytime you need assistance! Best, The Placentia Super Service Team
It's hard to find a trustworthy and honest car mechanic who both does great work and provides fair pricing. Look no further than Placentia Super Service. I had my F150 serviced here and they far exceeded my expectations. My truck drives like it's brand new and they caught issues the Ford dealer missed the week before. I'll be back for all of my mechanic needs. Their quotes and real time car inspection feedback via text is incredible. The quotes are fast and transparent, and the inspection feedback comes with pictures of any issues. In the world we live in today, these pictures allow you to trust but verify which is extremely valuable to me.
Thank you for the 5-Stars Gary! We are truly appreciative of you taking the time to write this review highlighting our credo of transparency and honesty along with our team's expertise! We look forward to assisting you with all your future service needs!!
Paul was one of the most helpful mechanics I’ve ever had the pleasure of working with. Super kind, great vibes, really good at communicating the problems with my car. I took in my hybrid Ford Fusion because the rain had been giving me some issues. My roommate had done a diagnostic test with a portable code reader prior to me bringing it in, so I knew substantial work needed to be done. When their inspection was complete, I got texted a link to the full report, including pictures of the water in my trunk and other water damage, and it corroborated my roommate’s findings or I’m not sure I would have trusted it being the first time going to this mechanic. Paul and his team proved their trustworthiness from the get-go though, and from the first interaction I knew I was in good hands. The complimentary shuttle home was an amazing amenity I’ve not experienced at any other mechanic, and it takes off some of the monetary burden of getting your car repaired. As I was leaving, Paul said, “Wait! I’ve got goodies for you!” and proceeded to give me paperwork answering any questions I might have and two T-shirts (he offered more than two but I had no need), one for me and one for my mom who helped out. Rarely do I ever actively write reviews, but his shop has earned another customer for life, and I feel like everyone should know how awesome they are :) Thanks for being so cool!!!
Kylie! I love your review so much if I had a confetti cannon I'd set it off at Pauls desk! Thank you so much for taking the time to write this review! We are so happy Paul and our team were able to prove us trustworthy, transparent, knowledgable, and accommodating! That is 100% what we strive for and look forward to proving that time and again for life! ;)
Scam Alert! Scam Alert! (Please see lower ratings first) I took my vehicle in for repairs to avoid being over charge I received a written estimate of the cost which was 1500 dollars. After returning to pick up the vehicle the shop advised me that they put on a part that would be sure it would break. Well since I don't have any control over the parts that the company uses nor do I have the ability to select them myself. The shop told me it was in fact my fault and I needed to pay $300 additional dollars for their choice. Then attempted to sign me to a payment plan to cover their own professional choice. Thank God for lawyers and the courts. This was beyond a Scam. I have the written estimate and the final charges. Companies like this may do good business but this time they missed the bar completely. They were so comfortable with the scam it's like they do it all the time.
Thank you for the 5-Star review, Merry!! We are so honored you chose us for the service of your 2006 Cadillac! We look forward to accommodating you again in the future!
Very professional and very nice, good job, guys a one
Thank you for the review, Robert! And thank you for trusting us with the service of your 2011 Chevrolet Silverado! We look forward to you allowing us to continue providing you with 5-Star service in the future!!