Came for the first time, Gilbert was amazing and made the whole process easy and comfortable for me. Came a bit earlier then the appointed time and made us feel welcome and took care of us
I had a great first experience with Placentia Super Service. I came back for additional work on my car because from start to finish, their customer service was top-notch. Everyone I interacted with was professional, friendly, and communicative. I really appreciated the clear updates throughout the process and fair, transparent pricing. One of the biggest perks was the option for a loaner car. The whole process felt smooth, honest, and stress-free. I’ll definitely be returning and highly recommend them to anyone looking for reliable, high-quality service!
Thank you for the great review, Kelly! We are truly honored that you've entrusted us with the service of your Subaru Crosstrek! We look forward to continuing to provide service you can trust with all the conveniences you need to keep your day going. We look forward to seeing you when your next service is due! :)
Great customer service, appreciate the shuttle, while the guarantee their work for 3 years you will be paying dealerships prices for service.
Thank you for your wonderful review, Ramses! We're thrilled to know you had a great experience with our team and that you appreciated our shuttle service. We look forward to welcoming you back for your Sentra's next service!
Came in for a leak somewhere in my engine. I met with Ricky Martinez. He helped set up an appointment for Monday 6/23/25. On Monday met Paul Del Villar. Paul informed me it would take a couple of hours to find the cause of the leak and offered me a ride home. Paul kept me updated on what they found out. I had them repair the leak it took all day and on Tuesday my car was repaired. They came and pick me up. I was very impressed with the work ,time and friendliness. I found my place to take my car from now on.Thank you
Hey Mark, Thank you for your wonderful review! We're thrilled to hear that our team effectively resolved your Ram 1500's issue and that you appreciated our shuttle service. We look forward to welcoming you back for your next car service!
Took van in for new brakes, ended up leaving car for two days so they could make all repairs needed. Showed pics after assessment and ordered parts promptly. You never know what you are getting at mechanic but so far we are pleased.
Thank you, Brendan, for your review! We are happy to know that you had a good experience with us during the service of your Kia Sedona. If there is anything else we can do to enhance your satisfaction, please let us know. We look forward to serving you again soon!
Ricky was extremely helpful in explaining the breakdowns of the services received, what might be unnecessary, and in making sure I could get to an event and back despite missing the shuttle. Thank you very much!
Hey Winnie, Thank you for your wonderful review! We're thrilled to hear that our team was so helpful and that you appreciated our shuttle service. We look forward to welcoming you back for your next car service! :)
Good, quick service at a reasonable price
We take our responsibilities as "the friendlier & more helpful auto repair" very seriously and are thrilled to know we've lived up to that mantra for you, Jonah! Thank you for the kind words and top rating! We look forward to seeing you when your Honda Civic is due for it's next service! :)
The engine camshaft sensor i am a customer for is defective after installation.
I have taken my car to Placentia Super Service several times now and have always been happy with the service I received. I trust the service I get from them and appreciate the convenience of dropping my car off before I go to work.
Thank you for the great review, Lin! We are truly honored that you've entrusted us with the service of you Jeep Renegade time and again! We look forward to continuing to provide service you can trust with all the conveniences you need to keep your day going. We look forward to seeing you when your next service is due! :)
I can’t say enough good things about my experience with Ricky at Placentia Super Service. From the moment I brought in my 10-year-old car, Ricky was attentive, informative, and went above and beyond to make sure I understood every step of the repair process. He communicated with me throughout the entire repair, keeping me updated and making sure I was comfortable with all the decisions. What I truly appreciate is how this shop takes the time to prioritize what needs to be done, especially for an older vehicle like mine that requires ongoing maintenance. They break things down clearly, explaining each issue and why it matters, without ever pressuring unnecessary repairs. If you're looking for a mechanic you can trust to be honest, knowledgeable, and genuinely invested in keeping your car running safely and efficiently, I highly recommend Ricky, Joe and the team at Placentia Super Service!
We truly appreciate your kind words, Jessica! Thank you for this amazing review! You've highlighted everything we work so hard toward...Being knowledgeable, transparent, honest and fair are all top priorities at all our locations! We're so happy to know that Joe, Ricky and our team have provided all that and more with the continued service of you Honda CRV. We look forward to keeping the tradition going with your next service! :)