Thanks for the review, Henry!
I wired with Joe. He did a great job taking care of me and ensuring I had the correct battery installed.
Thank you for leaving us 5-Stars, Sameer!
I brought my car to get my AC fixed since it is slow to cool. I figured it needed more freon. After their diagnosis, they said it needed to replace the leaking expansion valve. I declined the service and when I got the car back, the AC is now completely not cooling anymore. Coincidence? In addition, the technician flagged several items that needs attention and repair. I know that some of these items are not applicable as I have previously addressed them already. The service advisor did acknowledge this and his excuse was that the technician did not have the car records that he sees. Therefore, the technician just defaults flags several items for repair/attention without really considering the true condition of the car. I know this is common, but I am hoping this place was different. After declining the services, coincidentally, the shuttle service also became busy and I had to get back to the garage by myself. I went to Placentia Super Service seeing the high google rating and I was hoping to find a local mechanic that can be trusted. Maybe these are all coincidences, but I'm off to find another place.
Brake job and service
Amazing service! Joe was able to get me in for an oil change last minute super quick! Highly recommend!
I bring all of my vehicles here. Been going here for a few years now. They are always honest, friendly, and quick.
Thank you for the continued trust in us, D.! We truly appreciate the kind words and look forward to keep earning that trust with the continued service of your Excursion and other vehicles! :)
They were able to take my car on a last minute call, at a reasonable price and fixed the issue
Hey Karl, Thank you for your wonderful review! We're thrilled to hear that our team was able to work you in last minute and effectively resolve your 4Runners issue! We look forward to being of service to you again in the future! :)
Finally. A company I feel comfortable with. People are friendly. Questions are answered patiently. I didn't have to leave my car for days. And I was dropped off and picked up by their kind driver at home until it was ready. I'll trust my 1998 Camry with Placentia Super Service whenever I need servicing.
Hey Rachel, Thank you for your wonderful review! We're thrilled to hear that our Super Service Team made such a positive impact and that you appreciated our shuttle service! We look forward to continuing to build that trust with the continued service of your Camry! :)
I appreciate the detail and explanation of service and the quality of the workmanship backed up by their guarantee. The transportation assistance makes it so easy to schedule pick up and drop off. Friendly service and piece of mind!
Thank you for your wonderful review, Sandra! We're thrilled to hear that you had such a great experience with our Super Service Team and appreciated our shuttle service. We look forward to welcoming you back for your Tacoma's next service! :)
They charge $240/hr. More expensive than a dealer.
Hello Jacob. Thanks for your feedback. Our labor rate varies depending on the type of work being completed. We also offer a lot of amenities that a lot of dealerships don't offer. We have a 3 year/36,000 mile warranty whichever comes first on all our repairs. We also offer loaner vehicles when available. If you have any questions or concerns or would like to have a conversation with a member of management, please contact our District Manager Don at [email protected]. Thanks for your time.