During our heat wave, sensors decided to appear. Placentia Super Service was able to get us in quickly, diagnosed and fixed the issues quickly at a very reasonable price. Been 3 weeks and is running perfectly - thank you Ricky and team.
Hi Teresa, We're really glad to hear that we could help you out during the heat wave! It's awesome to know that everything's running perfectly now. Ricky and the team always aim to provide quick and effective service, and it means a lot to hear that you appreciated our efforts and prices. If you ever need anything else, you know where to find us.
My car’s check engine light came on and was making a lot of noise, so i had it towed here on a Sunday. They were closed, so i called first thing Monday morning. Every staff member was very friendly and helpful. within 2-3 hours after opening, they diagnosed the issue and stated it should fall under warranty. They had already notified the dealer and all i had to do was have it towed there. I appreciate all their honesty and being transparent regarding what i had to pay. They could’ve charged me for the full repairs, but they were honest about seeing my car’s problem and knew to contact the dealer. Very professional establishment! I will be back.
Hey Mark, We're so glad to hear that you had a positive experience with us, even on a hectic Monday morning! Our team always strives to be as helpful and transparent as possible, so it's awesome to know they had your back and got everything sorted with the dealer. We're happy you appreciated our efforts to make the process as smooth and honest as possible. Thanks for choosing Placentia Super Service, and we're looking forward to helping you out in the future. Drive safe!
Hi Vicky, Thank you so much for your awesome review! We're thrilled to hear that you had a great experience at Placentia Super Service. It always makes our day to see feedback like yours. If you ever need anything, don't hesitate to give us a call.
Great shop, awesome customer service with lots of communication about any issues they uncovered. Completed the work before the promised time, and the car is functioning better than ever. Thank you!!!
Hi Lauren, We're thrilled to hear about your experience with us! It's awesome to know that the communication, service, and timing met your expectations. We’re all about making sure your car runs smoothly, so it's great to hear it's performing better than ever. Thanks for choosing us, and we look forward to helping you out next time!
My mini countrymen service lights remind me to do service for engine and brake. I searched on map and found Placentia Super Service, I didn't try before but would like to have a try because it is close to me. I sent the car in morning and I have time so hang out in their waiting room which is equipped with air con, tv, bottle water and snacks. Finally they have a full check up with detailed report of somewhere that I didn't find problem before. They had changed engine oil and brake fluid for me, I was happy they found others problem too but I didn't handle it maybe next time. By the way I had a good experience with them, they used a German oil which was best fit to my car, I felf it was more powerful and faster reponse than I ever had! Recommended!
Hey Rick, Thank you so much for your detailed review! We’re delighted to hear that you had a great experience with us and that our waiting room amenities made your visit comfortable. It’s wonderful to know that the German oil we used improved your car’s performance. We appreciate your recommendation and look forward to assisting you with any future repairs or maintenance!
Hey Varinder, Thanks a million for the awesome 5-star review! We're thrilled to see you had a great experience at Placentia Super Service. Your support means the world to us! If you ever need anything, just give us a shout. Thanks again!
Paul is a knowledgeable guy and cares for customers needs. Very friendly service and I loved the waiting area. Joe did a good job with billing and details. I recommend this place.
Hey Daniel, Thank you for your kind feedback! We're thrilled to hear that Paul and Joe provided excellent service and that you enjoyed the waiting area. Your recommendation means a lot to us. We look forward to seeing you again!
The staff here are very professional and helped me a lot. There's also a free place to rest, which I'm very satisfied with.
Thank you for your 5-star review, Shelly! We're thrilled to hear that our staff provided you with professional and helpful service. It's great to know that you enjoyed our free resting area as well. We look forward to serving you again in the future!
The customer service here is top notch and is such a breath of fresh air compared to some other places I've taken my car to. I worked with Paul and he was fantastic, I will be back.
Thank you, James, for the five-star review! We're glad to hear that you had a fantastic experience with Paul. It's our commitment to provide top-notch customer service. We look forward to welcoming you back soon!
Placentia Super Service is the place you want to take your cars. Ricky was the one that helped me through the entire process and kept me updated. He made the process super easy and helped regarding our warranty. Our vehicle was fixed and returned in a reasonable time. Awesome service!!
Thank you for the wonderful review, Paulina! We're so glad Ricky was able to make the process smooth and easy for you, especially with handling the warranty. It’s great to hear that your vehicle was fixed and returned promptly. We appreciate your trust in us at Placentia Super Service and look forward to helping you again in the future!