HOSPITALITY/CUSTOMER SERVICE is PRIORITY. I love it. These men here are professional and personable. Lets just start in the beginning. On friday the 13th, my car, in Jack In The Box drive thru, started smoking. It wasnt on fire, just smoke. No black or grey, it was white smoke. So I assumed it was steam. Yet I still freaked out. Stopped the car, took my purse, and got out. The manager of JIB was nice enough to let me park my car in their parking lot while I was at work. (How did I get to work...well, I work less than a block from JIB. So had to resort to my first transportation...my feet.) After I was done with work, I resorted to Yelp to find a mechanic. I first found one that was catty corner to JIB and that maybe i can do a small drive across the way. It was late in the day, they said I couldnt bring it. Suckie poo. (Sorry that's the inner 4yo child in me....espcially I am a mom and thats what I hear everyday.) Then I came across PSS. They have great reviews and read a few. So decided to call them up to see if they can take a look at my car. They said Yep just as long as I get it towed in before closing time. Perfect! This place is right behind my work. Not far at all. So, got it towed in, two of the guys took a look, brought me back, and said *This is what happened....* Im like, oh no. My friend just fixed that last year. How can it break in one year? So the main man, Bob, he told me had to leave the car overnight since it was late in the day and they can get a better diagnosis in the morning. Im like ok. And what was so cool and sweet, Bob drove me back to my work. Thanks Bob. Now it is Saturday. I get a text and call from them around noon that my car is ready to be picked up. Yayyy. So came in with my boyfriend and Bob explained and showed us the part that was broken. The thermostat pipe literally broke in half. That's the reason for no coolant and a bunch of steam. The job on the car wasn't cheap nor tooooo pricey, but worth the pennies spent. My car is running great. Cool air came in like a breeze and warm air (now that it is getting cooler in the morning) comes out faster than before. Do you want honest mechanics? YESS! So PSS is highly recommended. BTW, they offer 3mos same as cash financing, that's if you are strapped for cash. If your car needs more than one days work, they offer rental cars (no loaners). If you are hungry or parched, they have a popcorn (self serve) machine and a mini fridge of drinks in the waiting room. Don't forget to call the guys Matthew Perry, Lawrence Fishburne, and Michael Chiklis. (I think these actors are their heros...lol).