Placentia Auto Repair

Excellent service

Always amazing service from Bob and his team. There is no other company we would trust vehicles to!

I cannot say enough great things about Placentia Bob's Super Service! I towed my car to their shop and they called me with an estimate and diagnosis within hours. Bob and his team were very patient and kind as I took the time to discuss the estimate with my other half. My car was back on the road by the next day. Bob even applied their current coupons and discounts without me asking! Talk about customer service. We won't take our cars anywhere else!

I cannot say enough great things about Placentia Bob's Super Service! I towed my car to their shop and they called me with an estimate and diagnosis within hours. Bob and his team were very patient and kind as I took the time to discuss the estimate with my other half. My car was back on the road by the next day. Bob even applied their current coupons and discounts without me asking! Talk about customer service. We won't take our cars anywhere else!

I cannot say enough great things about Placentia Bob's Super Service! I towed my car to their shop and they called me with an estimate and diagnosis within hours. Bob and his team were very patient and kind as I took the time to discuss the estimate with my other half. My car was back on the road by the next day. Bob even applied their current coupons and discounts without me asking! Talk about customer service. We won't take our cars anywhere else!

Coolest boss's I ever had

Long time patron of Placentia Super Service, Glad to see new ownership still believes in Customer Service and Value.

Always treated with friendliness and respect. Competitive pricing and excellent service. Highly recommended.

I had learned of Placentia Super Service, off a popular Facebook page, called #therealplacentiabuzz. I also had the pleasure of meeting Bob once, during an event held at a nearby park. I made a frantic call to this business yesterday (a Friday), to inquire what their labor charge may be. I needed to have an exterior door handle installed on my vehicle. I was already in sticker shock when I ordered the parts from Stadium Nissan for just over $100, only to learn they wanted another $225 for the labor! I believe I spoke with Ryan. His tone, patience, and understanding made me feel at ease, like my concerns were valid, that I wasn't rushed, and that they would be able to assist with me with a much better deal. He guesstimated it would take about 45 minutes, I could just show up on Saturday to have it done, and that they offered $25 off for new customers. What a relief! I pulled up to the location this morning (Saturday), parked out front and went in. The lobby was just the right size, had coffee, water, candy (darn it, I forgot to grab a Reese's), and all the necessary documentation to show their knowledge and expertise surrounding cars. Here, I got to see Bob once again, and also meet some of the other amazing staff, which happened to include AJ. They have a large shop to accomodate all kinds of vehicles and space. It was also really clean and organized! I loved the large American flag on the wall. After speaking with Bob and learning the history of the place and his personal story, I knew I found my future car repair home, when you tie in Veterans, pride for one's country, and a love of God. My car took 20 minutes. 20 MINUTES! That dang Nissan place told me over 2 hours. Let me tell you I paid NEARLY 4 TIMES LESS here than I would have at Stadium Nissan. I literally cried tears of joy at how much I appreciated not being taken advantage of financially, as a single woman. Bob has sophisticated equipment and technology for cars and customer service. He input my personal information into his system and I can get reminders on when my car is due for future checks. Upon leaving, he handed me his special this month for oil changes, so I already know I'll be back this week! I've found my automobile's new home. Thanks to all of you for communicating clearly, being patient, actively listening, going above and beyond, being honest, and working on a relationship with customers, rather than viewing them as a name, number, or dollar sign. See you soon.

We received as a gift, my Aunts 1998 BMW 740i. I went on the Pbuzz and asked where I could take it to get it checked out. The push from most was Placentia Super Service. So I checked them out! It went through a 40 point inspection and was found to be in excellent condition. They found a few things to make it even cooler. I love them. Bob and Kyle have been very helpful. And Bob has really taken an interest in making sure this low mileage, garaged oldie but a goodie comes back to me even better than I brought it in to them. I get wait to get it back next week! Can't wait! Thanks everyone and Placentia Super Service.