I met Bob, the owner and operator of Placentia Super Service, through the Chamber of Commerce and local networking. He has a great customer service background and great auto repair knowledge. If you need your car services I would highly recommend Placentia Super Service.
Finding a reputable auto repair place can be scary. Placentia Super Service takes the worry out of car repair. They are up front with all information about your repair, cost, etc. PLUS the offer extras like shuttle drop off, loaner car for vehicles that require more work, nationwide 3-year warranty. I highly recommend this great small business if you are in the North OC area!
Needed an oil change, so I decided to check this place out because it is close to my house and its great reviews. Printed out the coupon from their website for the oil change with seasonal check up and also scheduled an appointment online. All of the employees are super friendly and knowledgeable. Small, but nice little waiting area with popcorn, water, and tv. I like the fact that they send you an email with a full run down of all of the problems with your car and also give you a printout of the same. They went over each issue with my car and took the time to answer my questions. I didn't feel rushed or pressured to make any repairs. This place will be my new go to place when my cars need any type of service.
Courteous, efficient, knowledgeable & fair pricing.
My mother-in-law takes her car here and has had great experiences with Placentia Super Service. I asked them what it would cost to replace my air conditioning system. I had been quoted $1200 to $2000 by 3 other shops. PSS came in at just over $1000, so I decided to give them a shot. I'm so glad I did! "It was a couple of blown fuses and a Freon recharge". $200! They've got a customer for life! It's hard to find an honest mechanic, particularly at the national chains. PSS is legit.
I cant believe what they did , they told me i blew a head gasket and that it would cost me 1400.00 to fix it , i even cried like a baby because i didnt have the money i just started a new job need my car and they looked me in my face and told me that LIARS. the whole time it was just a fan switch 49.00 is what i spent. wow never again will i trust a shop BEWARE enter with caution
We have returned to get our Honda's oil change, better deal than the dealership, and we are satisfied with both the customer service and work done.
Thank you so much, Norm, for the heartfelt review. We appreciate you for sharing the good news about our team. :-)
After using the Nissan dealer for my car's regular maintenance, I went with Firestone Auto for oil changes, breaks and things like that. Lately, they've started finding URGENT needed repairs which seem very expensive but are pushed on you with their deferred interest rate credit card. At Placentia Super Service, it was refreshing to receive a 60 point inspection, with my oil change, that went in accordance to the wear and tear of my vehicle. The needed repairs were presented in order of priority, along with their urgency or in today's case; lack of, and without pressure. I also like the flexibility of being able to make my appointments on-line. I highly recommend this place, specially if you are starting to feel like your regular mechanic/auto place is taking advantage of your lack of knowledge about car repairs. GM
I have been ‘strut’- ting through Arizona, New Mexico and Colorado with a clear mind about my clear fluids in the engine, and a car that has been kept maintained by Placentia Super Servive. And it is SUPER SERVICE!
Came here for the first time because my truck needed a smog check. I was very impressed with Placentia Super Service. Very comfortable atmosphere here. Bob and his crew are top notch. Very happy to bring my truck here. As Arnold says, I will be back.