5

At Placentia Super Service they go above and beyond to take care of their customers. Comforting to know my vehicle is in good hands. Always a satisfied customer.

5

The service I receive from Placentia Super Service is bt far the best of any shop I have taken any of my cars to. They are reasonably priced, courteous, efficient and provide detailed information with any service tgey do. They seriously brought my car back to life... I highly recommend this shop.

5

I cannot say enough great things about Placentia Bob's Super Service! I towed my car to their shop and they called me with an estimate and diagnosis within hours. Bob and his team were very patient and kind as I took the time to discuss the estimate with my other half. My car was back on the road by the next day. Bob even applied their current coupons and discounts without me asking! Talk about customer service. We won't take our cars anywhere else!

5

My new go-to spot to get my car maintained! I brought my car to have it's oil changed. There's no bothersome upsell hustling; Bob and the staff are genuine people running a genuine business. I really appreciate their help and I would recommend all my colleagues, friends, and family to give this place a try.

5

As cheesy as it might sound, they really do provide Super Service! We've come here twice now for different car issues and have had excellent experiences each time. All the guys here are super nice and accommodating. I was able to get an appointment for an oil change for the day I wanted and they even provided a shuttle service so they picked me up and work so I could go get my car. Bob and Ryan (and the other guy, I'm sorry I didn't catch your name) are all so kind and friendly. I'm glad a friend of ours recommended this place; we'll be loyal customers as long as we live here! Thank you!

5

I cannot say enough great things about Placentia Bob's Super Service! I towed my car to their shop and they called me with an estimate and diagnosis within hours. Bob and his team were very patient and kind as I took the time to discuss the estimate with my other half. My car was back on the road by the next day. Bob even applied their current coupons and discounts without me asking! Talk about customer service. We won't take our cars anywhere else!

5

I cannot say enough great things about Placentia Bob's Super Service! I towed my car to their shop and they called me with an estimate and diagnosis within hours. Bob and his team were very patient and kind as I took the time to discuss the estimate with my other half. My car was back on the road by the next day. Bob even applied their current coupons and discounts without me asking! Talk about customer service. We won't take our cars anywhere else!

5

Coolest boss's I ever had

5

Long time patron of Placentia Super Service, Glad to see new ownership still believes in Customer Service and Value.

5

I had learned of Placentia Super Service, off a popular Facebook page, called #therealplacentiabuzz. I also had the pleasure of meeting Bob once, during an event held at a nearby park. I made a frantic call to this business yesterday (a Friday), to inquire what their labor charge may be. I needed to have an exterior door handle installed on my vehicle. I was already in sticker shock when I ordered the parts from Stadium Nissan for just over $100, only to learn they wanted another $225 for the labor! I believe I spoke with Ryan. His tone, patience, and understanding made me feel at ease, like my concerns were valid, that I wasn't rushed, and that they would be able to assist with me with a much better deal. He guesstimated it would take about 45 minutes, I could just show up on Saturday to have it done, and that they offered $25 off for new customers. What a relief! I pulled up to the location this morning (Saturday), parked out front and went in. The lobby was just the right size, had coffee, water, candy (darn it, I forgot to grab a Reese's), and all the necessary documentation to show their knowledge and expertise surrounding cars. Here, I got to see Bob once again, and also meet some of the other amazing staff, which happened to include AJ. They have a large shop to accomodate all kinds of vehicles and space. It was also really clean and organized! I loved the large American flag on the wall. After speaking with Bob and learning the history of the place and his personal story, I knew I found my future car repair home, when you tie in Veterans, pride for one's country, and a love of God. My car took 20 minutes. 20 MINUTES! That dang Nissan place told me over 2 hours. Let me tell you I paid NEARLY 4 TIMES LESS here than I would have at Stadium Nissan. I literally cried tears of joy at how much I appreciated not being taken advantage of financially, as a single woman. Bob has sophisticated equipment and technology for cars and customer service. He input my personal information into his system and I can get reminders on when my car is due for future checks. Upon leaving, he handed me his special this month for oil changes, so I already know I'll be back this week! I've found my automobile's new home. Thanks to all of you for communicating clearly, being patient, actively listening, going above and beyond, being honest, and working on a relationship with customers, rather than viewing them as a name, number, or dollar sign. See you soon.

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